Phase 1 — Diagnose
Find out what's actually holding your business back.
A free, structured assessment of how your business actually operates — so you know exactly what to fix and in what order.
Free. No obligation. No sales pitch. Just clarity.
What this is
A free 60–90 minute on-site visit. We come to your premises, ask structured questions about how your business actually works, and look for the things that are creating risk, slowing you down, or holding you back from growing.
This is not a sales pitch disguised as a meeting. It's a genuine diagnostic with a real deliverable. At the end, you receive a short written findings summary within two business days — yours to keep and act on, whether or not you engage us further.
"A written findings report. Delivered within two business days. Yours to keep."
Free. No conditions.
60–90 minutes of your time
On-site at your premises
Structured methodology, not a casual chat
Written deliverable within 2 business days
What you walk away with
Not a meeting summary. A genuine assessment of your business with prioritised findings.
Written findings summary
A short document covering your operational risks, process gaps, and compliance exposure — written in plain language, not consultant-speak.
Prioritised list of what to fix
Not everything at once. A clear sequence of what matters most, so you know where to start and why.
Compliance exposure points
Where your business is exposed under labour law, POPIA (South Africa's data privacy law), and BBBEE (Broad-Based Black Economic Empowerment) obligations.
Recommended next steps
Concrete actions you can take — whether or not you engage Sorted. The plan is yours.
Who this is for
Owner-managed businesses
You're running everything, and the business has grown beyond what you can hold in your head. Things are slipping, but you're too busy to stop and figure out why.
5 to 50 staff
Too big for informal systems, too small for an enterprise consultant. You need practical help, not a six-month project with a team of strangers.
Something's wrong, but what?
Revenue is there. But the way you're operating isn't built to scale. Staff are frustrated, things fall through the cracks, and the owner is the bottleneck.
What to expect
Book via the contact form
Tell us a bit about your business and we'll confirm a time within 24 hours.
Structured session at your premises
60–90 minutes of structured questions across your operations, processes, systems, and compliance. Honest, direct, no jargon.
Written findings in two days
You receive a prioritised written findings summary within two business days. Actionable whether you engage us or not.
If you want to act on what we find
Phase 2: Design
Once we've delivered the findings, the next step is turning the prioritised gaps into documented reality — processes written down, compliance frameworks built, procedures that your team can actually follow. That's what the Design phase does.
Ready to see clearly?
Book the free assessment. Tell us a bit about your business and we'll arrange a time.
Book the free assessmentBased in Cape Town. Serving all of South Africa.